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Published: July 29, 2022
A new poll showed that more than one-third of Canadians who intended to take a plane trip this year have changed their plans amid a series of delays and other issues facing major airports.
The Leger survey, which included 1516 Canadians, was conducted by RATESDOTCA and BNN Bloomberg.
It found that 35 percent of those who were planning a plane trip this year had changed their plans amid airport chaos.
Among them, more than half (56 percent) said they decided to postpone their travel plans, while 18 percent said they changed their destination, and 13 percent said an airline either rerouted their flight or canceled their flights immediately.
The remaining 13 percent indicated that they decided to drive instead of flying.
On the other hand, the results may not be surprising, given the challenges many air travelers have faced so far this summer.
Last week's data compiled for CNN Travel by the flight tracking site FlightAware revealed that Pearson International Airport delayed 52.5 percent of its flights between May 26 and July 19, ranking it last in the world when it came to punctuality.
The airport also suffered from a backlog of baggage claims, with hundreds of bags often seen piled up in the arrivals area.
Earlier this month, the President and CEO of the Greater Toronto Airports Authority, Deborah Flint, told local media that problems at Pearson are improving with increased staffing but may take some time to fully resolve.
She explained, "We are seeing challenges with the restart this summer here at Toronto Pearson and many airports across Europe and also in the United States.
Adding, we are seeing workforce restoration across the system in airlines and government agencies and we are seeing improvements in operations."
The Leger poll found that about 28 percent of participants plan to take a plane trip this year.
Younger Canadians aged 18 to 34 were also more likely to be planning a plane trip (35 percent).
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