Passengers who traveled through Terminal 3 at Toronto Pearson International Airport reported significant delays in receiving their luggage as the airport struggles to compensate for the "broken baggage belt."

In an email to CP24, the Greater Toronto Airports Authority said the snowstorm caused problems with luggage over the long weekend.

The airport also said, "Some passengers on departing flights from Terminal 3 over the weekend may experience baggage delays as machines and airline crews work in sub-zero temperatures. We are working with affected airlines to minimize delays and keep baggage flowing."

However, several people who went through the airport said they were asked to leave their bags behind due to the broken baggage belt in the terminal, with a traveler saying she went to her destination without clothes or Christmas gifts.

Another traveler also tweeted: "This is a joke, right?" at the airport, saying he landed just after 11 p.m. on December 23 and waited hours for his bags before being told at 5 a.m. to go home because the luggage would only arrive later that day.

Speaking to CP24, GTAA spokesperson Rachel Burton said the baggage system stopped working on Saturday because "infrastructure components failed due to the snowstorm."

She added that she cannot provide numbers yet regarding how many bags and passengers were affected. However, she said the system was operational again as of 4:30 a.m. this morning and the airport is now working to reunite passengers with their lost luggage.